Highgate Window Cleaning

FAQ - Frequently Asked Questions

What services do you offer?

In addition to domestic and commercial window cleaning we offer a range of services including conservatory, fascia, shop sign, cladding and gutter cleaning.

Where do you clean?

We cover areas including Highgate, Muswell Hill, Hornsey, Crouch End, East Finchley, North Finchley, Hampstead, Archway and Barnet. The postcodes we cover include N6, N2, N3, N8, N10, N19, NW11, NW4, NW6, NW7 and NW8.

What type of window cleaning services do you provide?

We use both traditional and the reach and wash system depending on the type of window and window height.

How does the reach and wash system work?

Water passes through a series of filters and resins which remove impurities and minerals, leaving pure, de-ionized water. The purified water is then fed up a lightweight telescopic the pole and through a soft brush head which scrubs the windows. The windows are then rinsed with the purified water and allowed to dry. No detergent is used with this method resulting in a residue and streak free finish.

Why don't you dry the windows?

Windows do not need to be dried after cleaning with the reach and wash system because the process uses purified water, which is completely free of minerals and other impurities that would leave spots or streaks. Unlike tap water, which contains these contaminants, pure water evaporates naturally and quickly, leaving the glass spotless and sparkling without the need for manual drying.

Do you clean frames and ledges?

When we use the pure water fed poles we clean the entire window, including frames and ledges.

Do you still window clean in the rain?

Yes. A light drizzle does not affect the work. However, if rain is heavy the appointment may need to be rescheduled.

How often would you clean my windows?

We recommend for windows to be cleaned monthly. Frequency of window cleaning can be tailored to suit your specific requirements such as one off cleans, bi-monthly, quarterly or annual cleans.

How do I pay Citrus Maintenance Window Cleaning - Highgate Window Cleaning?

Payment by bank transfer is preferred but we also accept payment by cash or cheque. Payment details can be found on the invoice which will be issued after the window cleaning has been completed.

Do you conform to the latest   health and safety   laws?

Yes. We have invested in the latest window cleaning equipment and the reach and wash system eliminates the need for ladders and working at height.

Can you provide full risk assessment, method of work statements and public liability insurance documentation?

Yes. We can supply this on request.