FAQ - Frequently Asked Questions
What type of window cleaning services
do you offer?
Cascade Window cleaning provide a range of window cleaning services for the commercial sector. These include window cleaning, shop sign cleaning and cladding cleaning.
Where do you clean?
North London window cleaning - based in Highgate, North London.
We cover areas including Highgate, Muswell Hill, Hornsey, Crouch End, East Finchley, North Finchley, Hampstead, Archway and Barnet. The postcodes we cover include N6, N2, N3, N8, N10, N19, NW11, NW4, NW7
Yes. We have invested in the latest window cleaning equipment. The Water fed pole system eliminates the need for ladders so our work is 100% satisfied to the Health and Safety legislation in UK.
Do you have Public Liability Insurance?
Yes. we hold full public liability insurance. For further details please contact us.
Can you provide full Risk Assessment and Method of Work statements?
Yes. We can supply this on request.
What type of Window Cleaning Services do you provide?
Cascade Window cleaning provides a range of window cleaning services for the domestic sector. These include window cleaning, conservatory cleaning and gutter cleaning including fascias. We use common window techniques with a squeegee and blade and the reach and wash pure water system. The pole means we can window clean 3 storey houses with ease.
How does the water fed pole pure water system work?
Water passes through a series of filters and resins which remove all impurities and minerals, leaving pure water. When the water is passed over the windows, it washes away the dirt including dried on material.
What is a water fed pole?
A water fed pole allows us to pump pure water onto your glass. This means there will be no detergent residue resulting in the windows not getting dirty so quickly and your windows inevitably stay cleaner for longer.
Why don't you dry the windows?
Because we use 100% pure water to clean, the windows need to dry naturally and free of debris. The windows dry spotless and the effect is improved each time the windows are cleaned using this method.
Do you clean frames and ledges?
When we use the pure water fed poles we clean the entire window, including frames and ledges.
Do you still window clean in the rain?
Yes. If it rains on the day we are scheduled to work at your house, we will still want to come. A light drizzle doesn't really affect the job. However, if it is raining very hard we may come another time.
How do I pay Cascade Window Cleaning - Highgate Window Cleaning?
It is up to you. If you are home you can pay as the windows are cleaned. We prefer payment via bank transfer but you can send a cheque to Cascade Window Cleaning. If you have any questions about paying, please contact us.
How often would you clean my windows?
Normally every month, but this is flexible as it can be tailored to suit your specific requirements. This range from one off's to bi monthly, quarterly or annual cleans.
Cascade Window Cleaning Services - Domestic Window Cleaning Company - Highgate Window Cleaning